Customer Care

Customer Care 

At ÀṣàHua, care is part of the craft.

We believe jewelry should feel effortless to wear and simple to trust. Our customer care is designed to be clear, respectful, and supportive, just like the pieces we create.

Shipping

We offer reliable shipping with tracking on all orders. Processing times and delivery estimates are provided at checkout so you always know what to expect.

Returns

If your piece is not right for you, we accept returns in accordance with our return policy. Items must be unworn and returned in their original condition. Full details are available in our Refund Policy.

Jewelry Care

Our pieces are designed for everyday wear and are water-resistant. To preserve their finish and longevity, we recommend gentle care and mindful storage when not in use.

Contact Us

Have a question or need support? We are here to help.

Email: support@asahua.com

We aim to respond within 24 to 48 hours.

Policies

For full details, please review our:

• Shipping Policy
• Refund Policy
• Privacy Policy
• Terms of Service

ÀṣàHua is committed to quality, transparency, and care at every step.

For every queen. Every era.