Privacy policy

At ÀṣàHua, privacy is handled with care and respect. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By accessing or using our site, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect personal information that you choose to share with us or that is necessary to provide our services. This may include:

  • Name, email address, phone number
  • Billing and shipping address
  • Order and transaction details
  • Account preferences and communications with us
  • Device, browser, IP address, and usage data

We do not collect information that cannot reasonably be linked to you.

How We Use Your Information

Your information is used to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate with you about purchases, updates, or inquiries
  • Improve our website and shopping experience
  • Prevent fraud and maintain security
  • Comply with legal and regulatory obligations

We do not sell your personal information.

Payments

Payments are securely processed through trusted third-party providers. ÀṣàHua does not store full payment card details.

Marketing Communications

If you opt in, we may send you occasional updates or promotional messages. You may unsubscribe at any time using the link provided in our emails. Transactional emails related to orders or account activity will still be sent as necessary.

Cookies and Tracking

We use cookies and similar technologies to improve site functionality, understand usage, and enhance your experience. You may adjust cookie preferences through your browser settings.

Sharing Information

We share personal information only when necessary and with trusted partners, including:

  • Shopify and technology providers
  • Payment processors
  • Shipping and fulfillment partners
  • Service providers supporting analytics, marketing, or customer care

These parties are permitted to use your information only to perform services on our behalf.

International Transfers

Your information may be processed outside your country of residence. Where required, we rely on recognized legal safeguards to protect your data.

Children’s Privacy

Our services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

Data Retention and Security

We retain personal information only as long as necessary to fulfill our services and legal obligations. While no system can guarantee absolute security, we take reasonable measures to protect your information.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. Requests can be made by contacting us directly. We will not discriminate against you for exercising these rights.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated revision date.

Contact

If you have questions about this Privacy Policy or your personal information, please contact us at: business@asahua.com